Private generative AI · RAG · Tutored support

iH24: make your documents talk with a private, sovereign AI

iH24 is a generative AI that you install on your own servers or in a private cloud hosted in France: your data stays under your control. It makes the most of your document collections, even the most complex ones, and guides every user, from precise answers to step-by-step instructions, with a human expert ready to take over. In France, LogoSapience is your iH24 contact.

  • On-premise or private cloud in France
  • Local LLM or the model of your choice
  • Tutored support: AI + experts

Designed for organisations that won’t compromise on their data

  • Public administrations & local authorities
  • Industry & maintenance
  • Legal & compliance
  • Banking, insurance & consulting
  • Customer service & support
  • Training & HR

The reality

Your organisation’s knowledge is already there. The challenge is accessing it.

Businesses and public bodies run into the same obstacles as soon as they try to apply AI to their own documents.

Volume & complexity

Document collections that are increasingly hard to use

Contracts, regulations, procedures, reports, technical manuals: thousands of pages, mixed formats and versions piling up.

Confidentiality

Consumer AI tools unsuited to sensitive data

Handing a confidential document to an online assistant means losing control of it and depending on a single provider’s terms.

Knowledge transfer

Teams to train and support

New hires, departing experts, changing procedures: know-how needs to be passed on and explained, not just archived.

→iH24 was designed to address these three challenges, without compromise.

The iH24 platform

Three commitments for a private, sovereign AI that truly works in demanding environments

01Private & confidential AI

Your data stays under your control, end to end

iH24 is installed wherever you decide: on your servers, within your network or in a private cloud hosted in France. Your documents never leave your environment, and you choose the AI model that processes them.

  • On-premise or private cloud deployment in France
  • Local LLM option: no extract ever leaves your perimeter
  • Or your choice of market models (Mistral, ChatGPT, Claude…), with no dependence on a single provider

In full transparency: with an external model, the extracts used to build the answer are sent to the selected provider. You decide use case by use case, depending on how sensitive the data is.

Choose your hosting with an expert →

02Complex document collections

Algorithms that respect the structure of each document

A contract isn’t read like a financial report, nor a maintenance protocol like a manufacturing recipe. iH24 therefore combines several analysis strategies and adapts ingestion to the nature of each collection, for precise and relevant answers.

  • Analysis strategies tailored to each type of content: legal, financial, technical…
  • Targeted search: the right folder, the right category and up-to-date documents
  • An AI configured for your business: your vocabulary, your processes, your internal rules
Discover iH24’s RAG →

03Tutored support: AI + human

Beyond the answer, guidance that helps your teams progress

iH24 links your documents to resources that make learning easier (videos, audio, images, screenshots) and delivers them at the right moment, directly in the answer. When a question goes beyond the AI, a human expert takes over.

  • Enriched answers: videos, audio tutorials, diagrams and screenshots
  • Step-by-step guidance for training, onboarding and maintenance
  • Escalation to a human expert whenever needed
Discover tutored support →

Implementation

From your documents to an operational private AI, in four steps

Each project is run with you, at your organisation’s pace: from scoping through to adoption by your teams, and over the long term.

  1. 1Step 1

    Scope

    Together we define the scope: priority use cases, document collections involved and the level of confidentiality required.

  2. 2Step 2

    Deploy

    We install iH24 on your servers or in a private cloud in France, with the AI model suited to your constraints.

  3. 3Step 3

    Integrate

    Your document collections are analysed, organised into search scopes and enriched with multimedia resources.

  4. 4Step 4

    Support

    Your teams get to grips with the tool through tutored support, and we continuously fine-tune it based on their feedback.

Use cases

A private, sovereign AI with practical uses for every organisation

Businesses

Mid-sized companies, SMEs, industrial and service groups

  • Legal & complianceFind a specific clause in this year’s contracts without trawling through entire archives.
  • Maintenance & productionGive technicians the right procedure, together with its demonstration video.
  • Customer serviceAnswer on the basis of current procedures, never outdated processes.
  • HR & trainingSpeed up the onboarding of new employees with guided paths.

Public sector

Local authorities, central government services, public bodies

  • Case processingQuery regulatory texts, circulars and internal guidance in natural language.
  • Front desk & citizen servicesHelp staff provide reliable, consistent answers based on reference documents.
  • Public procurementAnalyse specifications, tender documents and contracts faster, tender after tender.
  • Knowledge transferPreserve the expertise of experienced staff and pass it on to newcomers.

Why iH24

Consumer AI or private, sovereign AI: what really changes

Criterion by criterion, here is the difference when your documents stay under your control.

CriterionConsumer AI assistantiH24
Where are your documents processed?✕On the provider’s infrastructure✓On your servers or in a private cloud in France
Who chooses the AI model?✕The assistant’s vendor✓You: local LLM or market models
Complex documents✕One-size-fits-all approach✓Analysis strategies tailored to each collection
User support✕Self-service✓Tutored support: AI + human experts

Sovereignty & proximity

A sovereign AI, backed by entrepreneurs close to you

iH24 brings together entrepreneurs from several countries who are committed to a high-performing, sovereign digital offering built on human proximity. In France, your iH24 contact is LogoSapience, a software engineering firm based near Angers since 1995.

Your contact in France

LogoSapience

3 rue Pierre et Marie Curie
49070 Saint-Léger-de-Linières

+33 2 41 36 81 41

Get a quote →

Performance

Precise answers, tailored to your documents and your business.

Sovereignty

You decide where your data is hosted and where your AI runs.

Human proximity

Named contacts who support you over the long term.

Frequently asked questions

Private, sovereign AI: the essentials before you start

Can’t find your question here? We’ll gladly look at your context and your confidentiality constraints.

Ask a question →

The basics of private, sovereign AI

What is a private, sovereign AI?

It is an AI that your organisation deploys and controls itself. iH24 runs on your servers or in a private cloud hosted in France, and you choose the model that processes your data. Combined with a local LLM, it ensures that no data leaves your perimeter.

What is RAG?

RAG (Retrieval-Augmented Generation) works in two stages: the AI first retrieves the relevant information from your internal documents, then relies on it to formulate a precise, up-to-date answer. It therefore draws on your own knowledge rather than generic knowledge.

Where is iH24 hosted?

Depending on your constraints: on your own servers (on-premise), within your network or in a private cloud hosted in France.

Can iH24 be used without any data leaving the organisation?

Yes: simply combine a deployment on your servers with a local AI model. Documents, search and answer generation then all stay within your perimeter.

Models, content and support

Which AI models can be used?

iH24 is not tied to any particular AI: you can use a local model or market models such as Mistral, ChatGPT or Claude, and combine them depending on the task. With an external model, the extracts needed for the answer are sent to the chosen provider.

What content can be integrated?

Your business documents (contracts, reports, procedures, manuals, reference texts…) as well as multimedia resources (videos, audio, images, screenshots), delivered directly in the answers.

How does tutored support work?

The AI first guides the user step by step using your learning resources. If the question requires it, a human expert takes over to provide an answer or personalised support.

How much does iH24 cost?

Pricing depends on your use cases, your document volumes and the chosen deployment mode. Request a personalised quote and we will send you a tailored proposal.

Use cases, projects and contacts

What is the difference between iH24 and a consumer AI assistant?

A consumer assistant processes your documents on its provider’s infrastructure, with the model chosen by the vendor and a one-size-fits-all approach. iH24 processes them on your servers or in a private cloud in France, with the model of your choice, analysis strategies tailored to each collection and tutored support.

Who is iH24 for?

Businesses (mid-sized companies, SMEs, industrial and service groups) as well as public bodies: local authorities, central government services and public institutions. It is particularly well suited to organisations that handle sensitive data, notably in the legal, industrial, banking, insurance or training sectors.

How does an iH24 project work?

In four steps: scoping, deployment, integration of your document collections, then support for your teams.

Who should I contact about iH24 in France?

LogoSapience, in Saint-Léger-de-Linières (Maine-et-Loire, France). Call us on +33 2 41 36 81 41 or use our contact page.

Let’s get started

What if your documents became your best expert?

Tell us about your document collections and your confidentiality requirements: we will suggest the iH24 deployment best suited to your needs.